PMOC for small businesses: from the law to the recurring contract
Technical trades

PMOC for small businesses: from the law to the recurring contract

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E-Nogueira
Created by E-Nogueira
$22.3

What you will learn?

Identify who is required to have a PMOC and when a qualified technical manager is required.
Explain what Ordinance 3,523/98 and NBR 17037 say about indoor air quality.
Build a complete PMOC: identification, responsible person, inventory, routines and emergency plan.
Define monthly, quarterly, semiannual and annual routines for small split and multi-split systems.
Clean the filter, coil and drain pan safely and record the work with evidence.
Price and propose a recurring PMOC contract per unit of equipment.

About this course

Every air conditioner that serves the public needs scheduled, recorded maintenance. In Brazil, this has a name: PMOC, the Plano de Manutenção, Operação e Controle (Maintenance, Operation and Control Plan), required by Law 13,589/2018. Many bakery, clinic, school and office owners do not know they are required to have one. Many technicians know how to clean a split, but do not know how to sell that as a recurring service.

This course solves both sides. You start with the why: stagnant air and dirty equipment become a health problem. Then you see what the law, the ordinance and the standards require, and how the indoor air quality reference changed in 2024. Next you build a complete PMOC, routine by routine, carry out the cleaning of a split and learn to record everything the way the health surveillance authority asks. At the end, you use the free PMOC generator on the e-nogueira.com.br website and leave with a commercial proposal and a price table per unit of equipment.

The course does not issue air quality reports (that is laboratory work) and does not grant professional qualification. It explains, plainly, who can sign a PMOC and why.

Requirements

For the business owner: none. You only need to know how many units you have and where they are.
For the technician: knowing how to safely open and close the indoor unit of a split system. Course CL1 is recommended.
A phone with a camera and access to the e-nogueira.com.br website.

FAQ

If the space is for public or collective use, Law 13,589/2018 sets no minimum capacity. What changes with size is the requirement for a qualified technical manager, which Ordinance 3,523/98 sets above 5 TR (60,000 BTU/h). Lesson 1 walks through the full reasoning.
Not through the course. Technical responsibility belongs to a legally qualified professional, with the authority for the activity under the regulation of their profession. A short course does not grant qualification. The course teaches you to build, carry out and record. Lesson 1 explains who can take on the responsibility.
It explains what is measured and why. Sampling and analysis are done by an accredited laboratory, and the course shows how to include that service in the contract.
Yes. The business owner learns what to demand from the provider, what to keep and what inspectors ask for. The hands-on cleaning lessons serve as a reference.
The values are illustrative, based on the interior of the state of São Paulo. Lesson 8 teaches you to build your own price from your own cost.

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Law 13,589/2018: who is required to have a PMOC
15 Min
Ordinance 3,523/98, RE 9 and NBR 17037: indoor air
15 Min
Module 1 quiz
5 Questions
Legal diagnosis of an establishment
Anatomy of a PMOC: from the header to the routines
15 Min
Routines by frequency: monthly to annual (NBR 13971)
15 Min
Module 2 quiz
5 Questions
Complete PMOC draft
Cleaning a split: filter, coil and drain pan
15 Min
Records, checklist and what the health authority asks for
15 Min
Module 3 quiz
5 Questions
One complete visit, from checklist to archive
Generating the PMOC in the site generator and adapting it
15 Min
PMOC as a recurring contract: proposal and price
15 Min
Module 4 quiz
5 Questions
Sales package
Final quiz
10 Questions
Final project: Complete PMOC and commercial proposal for an establishment with three units of equipment

Certificate

Official certificate

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